Job Description
No. of hours 21 Hours (Pro rata)
Weekly Working Pattern To be negotiated
Responsible to Administrator (Accredited Training)
Location ARC Scotland, Unit 20, Hardengreen Business Centre and Flexible working from home
Salary £21714.00 – Pro Rata (Scale 2 Point 10)
Purpose of Job
Support the Administrator (Accredited Training) and provide effective and efficient administrative support for all aspects of ARC Scotland’s training activities including the provision of regulated qualifications.
In conjunction with the Administrator (Accredited Training) maintain systems, protocols and procedures of all administrative functions within the training department.
KEY RESPONSIBILITIES
Provide administrative support for training candidates
- Process applications from training candidates
- Register candidate applications onto the ePortfolio platform
- Review candidate induction paperwork and follow this up as required
- Process candidate completions and withdrawals and ensure records are updated
- Circulate evaluations to candidates and record feedback
Support marketing and communications
- Respond effectively to enquiries from potential customers
- Check on a daily basis mail boxes and respond appropriately to enquiries
- Support the Administrator (Accredited Training) with the marketing and sales of training products
- Support the promotion of the training department using social media and website
Support the maintenance of office systems, protocols and procedures:
- With the support of the Administrator (Accredited Training) maintain all office systems for ARC Scotland Training
- Support the Administrator (Accredited Training) prepare for external visits and other inspection and monitoring processes
- Collate monthly reports and ensure these are forwarded to the SVQ Coordinator
- In conjunction with the Administrator (Accredited Training), produce quarterly evaluation reports
- Implement new office systems when required
- Ensure Assessment Centre Policies and Procedures are updated as directed
Other
- Contribute to team meetings and planning and development processes for ARC Scotland Training and the wider organisation
- Maintain office supplies
- General administrative duties, including; Photocopying, maintain filing system, postage of materials
- Arranging Courier Services when required
- Maintain and update when necessary the venue spreadsheet
- Undertake other duties determined by the developing nature of the organisation
Person Specification
Essential
- Proven administrative and office experience
- Ability to communicate and engage professionally with people at different levels
- Computer literate and good knowledge of Microsoft 365
- Ability to prioritize workload, Work independently and with initiative
- Ability to work flexibly according to needs of service and to work from the office one day per week
- Be available to attend comprehensive induction period in-person within the offices at Eskbank
- Willingness to develop professional competence through training and development
Desirable
- An understanding of the SVQ Regulated Qualifications for those working within the Health & Social Care Sector
- Experience of working within an SQA assessment centre
- Aptitude for new IT applications
- Experience of using Microsoft Forms
- Ability to commute
How to Apply
Please submit a CV with a short personal statement of how you meet the essential criteria set out in the person specification above. You may also wish to address the desirable criteria that apply.
Submit this together with your CV and contact details for two referees (one of whom must be your current or most recent employer) by 5pm on Thursday 13th February 2025 to: [email protected]
Derek Parker
Head of Assessment Centre and Accredited Training
Unit 20, Hardengreen Business Centre
ESKBANK
DALKEITH
EH22 3NX (0131) 663 4444
Informal enquires are welcome and may be made to Derek Parker
Interviews will be held at the ARC Scotland office on Monday 24th February 2025.
@arcscotland
@arcscotland